Managing Yourself Cultivating Everyday Courage The right way to speak truth to power

Summary As an employee, proposing a change to the company boss can be terrifying. Knowing when the right opportunity to confront a problem in the workplace appears is just as...

Customer data it’s not just a place to store ‘date of the past’

CRM has never been leveraged the way it should be. Not to get people to buy things they don't want but to understand what customer wants and why they decide. ...