Why retail should be customer focused

We are so lucky that we can buy nearly anything we want online. If we want, we can stay at home and wait to get a new pair of shoes,...

How Kohl’s can continue their retail success

In 2017, Americans spent $130.6 trillion and names like Target, Lululemon, and (no surprise) Amazon saw increases in sales from the last year. The winners are no doubt impressive, the...

Creating Delight in Online Retail

It’s not just that online commerce is taking sales away from retailers. Well, it is, but it’s far more than a one to one ratio. The problem is not that...

Top 20 and Bottom 20 Occupations that Buy Ford F-150 Pickups, New and Used

TOP 20 occupations who buy F150 Farmer/Dairyman Pilot Laborer Electrician Mechanic Plumber Army Credit Union Trades Driver/Truck Driver Construction Medical/Paramedic Carpenter/Furniture/Woodworking Foreman/Crew leader Driver Maintenance Welder Repairman Operator Machinist Firefighter...

Incumbent Leaders, Market Leaders, and How Everyone Could be Disrupted

I created a simple way to predict which business types will do well over the next 5 years. Looking at the results does line up well with retail news. For...

Performance management and people metrics

Is the year-end review and yearly planning working for you? Startups and SMBs might not know what this is but big business does and it's not working like it once...

What are the next growth markets?

I've always been fascinated with growth potential of the business categories. I created a scorecard based on a number of expectations by market category. Really Some of the variables include...