Jeff Bezos tells Amazon staff he anticipates the company will fail someday, noting most large firms don’t last hundreds of years, reports CNBC; the comments came in response to a question about what Amazon had learned about the bankruptcy of Sears and other retailers; Bezos says it’s the company’s responsibility to ensure it delays failure for as long as possible by focusing on customers….
Obvious the man understands the theories of Clayton Christensen.
Amazon can delay its fate by understanding jobs to be done and disruptive innovation. Jeff gets it. Does the company get it?
Jeff’s focus on customer delight is solid. Now he needs to ‘own the supply chain’ to keep the company going.
I admire a guy who can admit to such things.